Customer Support

Providing fast, responsive support is our highest priority.
15m
Avg response time
30m
Avg planning time
1h
Avg resolution time

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Call Us

(432) 242-3246
Mon–Fri 8am–5pm CT
Voicemails outside of business hours are returned within 24 hours. We are closed on major holidays, however we will respond in case of emergencies.
Call Us

Email Us

support@wellteck.com
24 hours a day
Please try to provide all details in a single email for fastest response time.
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Support Tools

Remote Support Session

Our support technicians can resolve many IT support tickets remotely. When instructed, click the button below to join a remote support session. You will be provided with an access code to use on the following screen.
Join Remote Session

Ticket Resolution Center

We hold ourselves to high standards and we invite you to also. Which is why we give you full transparency into your support tickets. Click below to access your dashboard with support ticket metrics.
Visit Dispatch Lobby

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