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Talk to an IT Expert

Let's get you back to running your business. Tell us about your IT needs, and we'll put together a custom plan to set you up for success. We'll even conduct an on-site discovery at no cost.

Call Us

(432) 242-3246
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Email Us

support@wellteck.com
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Visit Us

10325 Younger Rd
Midland, TX 79706
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Business Hours

Sunday
Monday
Tuesday
Wednesday
Thursday
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Saturday
Closed
8am – 5pm
8am – 5pm
8am – 5pm
8am – 5pm
8am – 5pm
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Fill out the form below telling us a bit about your IT needs and we'll be in touch right away.
Existing customer? Submit support requests here

Frequently Asked Questions

Our home office is based out of Midland, TX and we cover Texas, New Mexico, and Oklahoma. If your business falls outside of the Permian Basin area, that’s no problem at all. We are doing about 85-90% of all our work today in a remote capacity. If there is an onsite emergency, we work with a network of trusted peers to ensure we take care of you as if our main office is right down the street.

Also, thanks to our Managed Services Agreement (MSA) standards, policies, and procedures, we have only had (2) emergency incident tickets within the last 24 months. So this approach is best for both parties!

Our typical initial response time is anywhere from 1-15 min.

This is an actual average from small clients of 15 endpoints to our largest of 175 endpoints. Our average Res Plan (Resolution Planning) time is anywhere from 1-30 min, and our resolution time for resolving incidents or problems is 1 hour or less.

We provide our onsite discovery and initial assessment at no cost. Call us today at our office (432) 242-3246 to schedule!

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