As business technology has evolved over the years, so has the way in which that technology is supported. Break/fix IT support no longer serves businesses effectively or efficiently as technology infrastructure has become increasingly complex. Businesses need access to a team of technology experts that are intimately familiar with their specific business.
You need a technology support provider that knows the ins and outs of your particular business, and you need it to be cost effective. This is why we support our clients through Managed Service Agreements (MSA), a subscription-based IT management and support
service. An MSA gives you instant access to IT support and expertise and reduces your overall IT expenses. With the right technology support provider, an MSA is not only the most efficient IT maintenance structure, but also the most cost effective option for IT support.
We conduct an in-depth technology analysis with every new client to assess pain points, needs, vulnerabilities, and priorities. That analysis is then developed into a specific technology implementation and management plan that is customized to your business specifically. Then we get to work implementing the plan in collaboration with you so you never have to wonder if you’re getting more or less than what you need. It’s always just right.